Terms of Service — Trinavdo Cleaning Solutions

Effective date: 2025-09-01

Agreement and Acceptance

By accessing or using our site and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. Trinavdo Cleaning Solutions reserves the right to update these Terms from time to time; continued use constitutes acceptance of the updated Terms.

Description of Services

We provide residential and commercial cleaning services and may offer online booking, estimates, and customer support through our platform. Service availability, scope, and pricing may vary by location and are subject to change.

Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our services. By using the services, you represent and warrant that you meet these eligibility requirements.

Accounts and Security

When you create an account, you agree to provide accurate and complete information and to maintain the security of your account credentials. You are responsible for all activity that occurs under your account. Notify us immediately at contact@trinavdo.info if you suspect unauthorized use.

Bookings, Payments, and Fees

Service bookings may require payment or a deposit. Payments are processed by authorized payment processors. By submitting payment information, you authorize us and our processors to charge the applicable fees. Cancellation and refund policies will be provided at the time of booking and may vary depending on the service.

User Conduct and Use Restrictions

You agree not to use the service for any unlawful purpose or to engage in behavior that would harm others. Prohibited conduct includes, but is not limited to:

  • Providing false or misleading information.
  • Interfering with the services, attempting to gain unauthorized access, or transmitting harmful code.
  • Harassing, abusive, or discriminatory conduct toward staff or third parties.

Intellectual Property

All content, trademarks, logos, and materials available on this platform are the property of Trinavdo Cleaning Solutions or our licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Disclaimers

Our services are provided "as is" and "as available". To the fullest extent permitted by law, Trinavdo Cleaning Solutions disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free service.

Limitation of Liability

To the maximum extent permitted by applicable law, Trinavdo Cleaning Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the services. Our aggregate liability for direct damages shall be limited to the amounts you have paid to us for the relevant services in the prior 12 months, or a minimal statutory amount if applicable.

Indemnification

You agree to indemnify and hold harmless Trinavdo Cleaning Solutions, its officers, employees, and agents from any claims, losses, liabilities, damages, and expenses arising from your breach of these Terms or your misuse of the services.

Termination

We may suspend or terminate your access to the platform and services at our discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or our business. Upon termination, all rights granted to you will cease.

Changes to These Terms

We may modify these Terms from time to time. When we make material changes, we will update the effective date above and, where appropriate, provide direct notice. Continued use after changes constitutes acceptance of the updated Terms.

Contact

If you have questions about these Terms or need assistance, contact us at:

Trinavdo Cleaning Solutions
303 Al Hakam Bin Otaiba St, Apt 5B, Al Qassar, Doha, Doha, Qatar
Email: contact@trinavdo.info